Shipping Policy

We are proud to offer free global shipping for orders over $50 (excluding buy one get one free products)! If your order receives’ free shipping ‘, the shipping fee will be deducted from the refund amount during’ returns and refunds’.

Please note that it takes an average of 3 to 5 business days to complete your order before we can ship it. Please rest assured that we will make every effort to deliver your order to you as soon as possible! After your order is shipped, the estimated delivery time is 7 to 16 working days depending on your country or region. Please consider that any holidays, natural disasters, or epidemics may affect the delivery time.

Disclaimer for incorrect address:

The buyer is responsible for ensuring that the entered delivery address is correct and error free. We will make every effort to expedite processing and shipping times, so there will always be a brief period of time to correct incorrect delivery addresses. If you believe that the delivery address you provided is incorrect, please contact us immediately [email protected] Contact us.

Please carefully confirm your delivery information before placing an order. Unfortunately, after the package is sent out, the delivery information cannot be modified and the delivery cannot be cancelled midway. If the delivery fails due to incorrect delivery information provided, the package will be destroyed directly and will not be returned to the sender for overseas reasons. In this case, the customer is responsible for bearing the shipping and item costs. And it does not have any refund eligibility.

For pre ordered or out of stock items:

If your order includes pre ordered or out of stock items, we will immediately ship all available items and ship pre ordered or out of stock items as soon as they are available. Therefore, if you order multiple items in one order but only receive a portion of them, don’t worry, you will soon receive other items.

Tracking your order:

You will receive a confirmation email containing a tracking ID and a link to track the package’s journey. To track your package, you can visit our tracking page.

Please wait for 1 to 3 working days before the tracking information can be displayed.

return:

After placing the order, you will need to bear the return shipping cost. For more information on how to return a product, please refer to our refund policy.

Lost/stolen packages:

We are not responsible for lost or stolen packages. If your tracking information indicates that your package has been delivered to your address but you have not yet received it, please report to your respective shipping companies according to the information provided on our tracking page. If you have any other questions about how to operate, please contact our customer support team [email protected]